Delivering Quality Leadership

Intel continuously strives to deliver quality and reliability in all its products, building on five decades of relentless platform and technology innovation to enhance the way we work and live.

Commitment to Excellence

Intel is obsessed with meeting customer expectations for our products and services.

We are proud of our decades of innovation to bring customers products with leadership in technology and performance. 

We recognize our work is never done, and together with our partners and customers, we are continuously learning and building the foundation for computing in a data-centric world.

A Foundation of Trust

Earning our customers’ trust means our investment in quality extends to collaborating with our customers and partners. Each day presents us with new opportunities and challenges to maintain this trusted relationship amid a rapidly evolving and increasingly data-centric world. This is why we are committed to being responsive, accountable, and transparent with our customers and partners.

Quality Policy Statement

We strive to deliver world-class quality that is worthy of our customers' trust by

  • Building safety, security, reliability, quality and compliance into our products, technologies, and services throughout our business operations
  • Delivering products that support data integrity, system availability and a great customer experience
  • Measuring our quality performance and driving systemic continual improvement
  • Proactively and transparently engaging our customers

World Class Manufacturing

ISO Registrations

All of Intel's mature manufacturing Wafer Fabrication sites, Assembly/Test sites, and Logistics centers are registered to ISO 9001:2015 by a third-party registrar.

View ISO registrations

Intel Fab Tour

Take a short tour of Intel’s Fab 42 in Arizona for a glimpse into the scale and complexity of Intel’s manufacturing.

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Intel Mask Operation

Peer into the details behind one of Intel’s advanced chip manufacturing steps.

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Quality Support Services

Intel's Customer Quality Support Network consistently delivers quality support services to our customers, offers value-added services for technical problem solving, and enables timely launches of new Intel® technologies and products in our customers' production.

Intel® QDMS

Intel® Quality Document Management System (Intel® QDMS) for Product Qualification Reports and more

Specifications

Automated Relational Knowledgebase (ARK) for product information

Support

Resources

Manufacturing Enabling Guidance

When using Intel components in your products, be sure to stay up to date on the latest in best practices.

Low Temperature Soldering

An introduction and overview of Low Temperature Soldering for production cost savings, environmental benefits, and faster technology scaling for printed-circuit board assemblies in electronic assemblies.

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SMT Board Assembly Recommendations

Guidance and suggested process parameters for Pb-free surface mount technology (SMT) board assembly reflow and rework.

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Electrostatic Discharge and Electrical Overstress

An overview of electrostatic discharge (ESD) and electrical overstress (EOS), including common causes for ESD and EOS with preventative measures and Intel's strategy for eliminating damage.

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Board Flexure Initiative

Board flexure initiative (BFI) definition, strain measurement detection methods, and strategies to minimize the effects.

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Other Resources