Minimum Requirements Error Message when Installing Intel® Graphics Drivers

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Error Messages

000005566

05/06/2021

What are you seeing?

The following error message appears when you try to install Intel® Graphic Drivers:

This computer does not meet the minimum requirements for installing the software.

Click or the topic for details:

Why are you seeing it?

The error message can appear for multiple reasons:

  • You have an external video card in your system. Some motherboards disable the integrated graphic chipset of the processor when an external video card is installed; check if the Intel® graphic chipset is visible in device manager.
  • You have the wrong driver for your Intel® Graphics Controller. Identify your Intel® Graphics Controller first before manually downloading the driver for your graphics controller.
  • The driver and the OS version don't match. Example: you can't install a 64-bit driver on a 32-bit Operation System.
  • You don't have Intel® Graphics.
  • The Intel® Driver & Support Assistant can't update the driver. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues.
How to fix it
Note Save time by using the Intel® Driver & Support Assistant to identify your system configuration and automatically update your system with the driver you need.

Most issues with graphics driver installation can be addressed using the Troubleshooting Wizard for Intel® Graphics Drivers. See below for further troubleshooting options.

If you have the wrong driver:

To see which graphics driver you need, first identify your Intel® Graphics Controller. Then, manually download the driver for your graphics controller.

If the driver and the OS version don't match:

Example: you can't install a 64-bit driver on a 32-bit Operating System. In this example:

  • Go to Control Panel > Systems and Security > System. Under System, the system type is listed as either a 64-bit or 32-bit OS.

After properly identifying the system type, install the correct 64-bit or 32-bit graphics driver. First identify your Intel® Graphics Controller to check which graphics driver you need. Then, manually download the driver for your graphics controller.

If you don't have Intel® Graphics:

Contact your system or motherboard manufacturer for information on BIOS settings.

If Intel® Driver & Support can't update the driver:

Contact your computer manufacturer for the latest driver for your computer.

 

Related topics
Intel® Graphics Driver Frequently Asked Questions
Computer Manufacturer Graphics Driver Detected