SCSI Backplane Might Fail to Update Firmware for Intel® Server Chassis SR1400/SR2400

Documentation

Install & Setup

000008635

06/29/2017

An issue has been identified with the Boot Code v1.12 of the SCSI backplane firmware v1.08 used for Intel® Server Chassis SR1400 and Intel® Server Chassis SR2400. While attempting to perform a SCSI backplane firmware update on the SR1400 SCSI backplane with the PBA number C53570-405 or the SR2400 SCSI backplanes with the PBA number C53575-405 or C53575-406, which are programmed with the SCSI backplane firmware v1.08 and Boot Code v1.12, some SCSI backplanes might fail to complete the update process. This will cause the Operational Code of the SCSI backplane firmware to be partially updated and leave the SCSI backplane in an undetermined state. Based on the testing result, the firmware update failure rate is about 5%.

ONLY the SR1400 SCSI backplanes with the PBA number C53570-405 and the SR2400 SCSI backplanes with the PBA number C53575-405 or C53575-406 are affected by this issue. All the SR1400/SR2400 SCSI backplanes with the PBA revision -404 or earlier, are NOT affected by this issue.

Your system will NOT be impacted if:

  • You do NOT attempt to perform a SCSI backplane firmware update.
  • You attempt to perform a SCSI backplane firmware update and successfully complete the update process.

Your system may be impacted if:

  • You attempt to perform a SCSI backplane firmware update and fail to complete the update process.

Intel is moving to have availability of the SCSI backplanes that will not have the potential failure as reported in this TA to support future updates. Once the availability is known, it will be communicated in a revision of this TA.

Technical Advisory TA-0837-1 PDF icon
File name: TA-0837-1.pdf
Size: 22,764 bytes
Date: September 2006
Revision: 1.0

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