Article ID: 000025083 Content Type: Troubleshooting Last Reviewed: 07/22/2021

Intel® RAID Web Console 3 Utility not Saving Changes when Configuring the Email Alerts

Environment

Intel® RAID Web Console 3 for Windows* version 2.222.000.000

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Summary

Intel® RAID Web Console 3 Utility and email alert configuring.

Description

When configuring the email alerts, the new Intel® RAID Web Console 3 Utility under the Mail Server tab would not allow putting a name in the Simple Mail Transfer Protocol (SMTP) Server block. It would result in an Invalid IP Address error as shown below:

Image 1

If an Internet Protocol (IP) address, per se, is entered instead, then, and only then, it would accept/save the changes.

NoteThe situation doesn't take place if the email alert configuring is done via the Intel RAID Web Console 2 Utility.
Resolution

This issue has been resolved in Intel RAID Web Console 3 version 7.009.011.000 or later.