Article ID: 000029726 Content Type: Troubleshooting Last Reviewed: 09/01/2021

Why is multiple display not working on my Intel® NUC Kit NUC8i7HNK?

Environment

BIOS 0029 Intel ® Graphics Driver Version: 24.20.100.6194

windows10family

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Summary

Information on how to set up dual monitors on Intel ® NUC kits (NUC8i7HNK or NUC8i7HVK)

Description

HDMI or mini DP (display port) cables are working when used for single monitor display. I'm unable to setup dual monitors at the same time.

Resolution

Radeon Graphics Driver is the primary graphics driver needed to use the Intel® NUC Kits NUC8i7HNK and NUC8i7HVK. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems:

  • Unstable graphics
  • Cannot set up multiple displays
  • Application crashes after opening

 

To check if Radeon graphics driver is installed, follow the steps below:


If there is no Radeon Graphics Driver installed, do the following steps:
 

  1. Uninstall the current graphics driver
  2. Install the Radeon* Graphics Driver for Intel® NUC Kit NUC8i7HNK.
  3. Then install the Intel® HD Graphics Driver for Intel® NUC Kit NUC8i7HNK.


See how to connect multiple displays to your Intel® NUC. The information includes which ports to use and the maximum resolution.

DisplayIntel® NUC PortTV/Monitor PortMax Resolution
1HDMIHDMI4096x2160 at 60 Hz
2HDMIHDMI4096x2160 at 60 Hz

Or

DisplayIntel® NUC PortTV/Monitor PortMax Resolution
1Mini DisplayPortDisplayPort5120x2880 at 60 Hz1
2Mini DisplayPortDisplayPort5120x2880 at 60 Hz1

Or ​

DisplayIntel® NUC PortTV/Monitor PortMax Resolution
1DisplayPort (Type C)DisplayPort5120x2880 at 60 Hz1
2DisplayPort (Type C)DisplayPort5120x2880 at 60 Hz1

Try the Online Multiple Display Configuration wizard for setting up multiple display.
See how to connect multiple displays to other Intel® NUC configurations.

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