Article ID: 000058136 Content Type: Troubleshooting Last Reviewed: 10/01/2021

Applications Using Windows Presentation Foundation (WPF) Don’t Refresh After They Are Initially Rendered

Environment

Operating System

windows1064bit

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Summary

Describes issue with Iris Xe graphics where UI elements don't refresh after they are initially rendered on applications that leverage WPF.

Description

On Iris Xe Graphics, UI elements don't refresh after they are initially rendered on applications that leverage Windows Presentation Foundation (WPF) when hardware acceleration is active.

Below are are a couple of applications that have shown this issue:

Amazon Chime
Amazon WorkSpaces
Amazon Backup
Mitel MiCollab
Luminar

This issue has been reported in the github community and the Intel Graphics Community.

Resolution

Disabling hardware acceleration in the Windows* registry fixes the issue.

A full fix for this issue is included since Beta driver 30.0.100.9667 and newer production drivers.

Summary
Description
Resolution

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