2019 Technology Trends for Small Business

Whether you or your employees work from home, on the road, or move from one location to another within your business, being able to work effectively from anywhere is key to maintaining a competitive advantage with both customers and employees. Is your business meeting customer and employee expectations for mobility?

Having the technology in place that allows your employees to work wherever they are gives your business the ability to provide the real-time responsiveness your customers expect. It also offers the flexibility today’s employees seek, helping to give your business a competitive advantage in attracting and retaining employees.

A survey commissioned by Intermedia reports that 91% of small and medium businesses (SMBs) already have mobile employees.1 Whether your business is one of them or whether you are just considering enabling remote work, the right technology is essential to making mobility your competitive advantage.

Reach for the Cloud: Mobile-Friendly Applications

For employees to work remotely, SMBs must develop a mobile strategy that allows workers to easily access data, applications, and other essential resources required to do their jobs. Taking advantage of cloud computing technology and software as a service (SaaS) can help.

By storing and sharing data in the cloud, your employees can work effectively from any location. More than six in 10 (63%) of SMBs are estimated to currently use cloud computing.2

An additional 33% are either actively planning to employ cloud technology or assessing how best to use it in their businesses.2

Cloud-based SaaS allows employees to access the software applications they need, no matter where they are. From online calendars and web conferencing tools to popular business apps such as Microsoft Office* 365, SaaS allows your whole team to work together even when they’re spread across the globe.

To help maximize the results of cloud computing technology and SaaS apps, be sure to furnish your team with up-to-date computer hardware. Most SaaS applications need powerful processors to function optimally. Running SaaS applications on an older PC may hinder performance, diminishing potential productivity benefits.

A PC for Every Need: Mobile-Friendly Hardware

Mobile employees need hardware that’s flexible enough for every setting they work in, from the office to the client job site, from a hotel room to a moving train. To choose the right computer hardware, look for PCs that meet the needs of each employee based on his or her job role and daily tasks.

For example, laptops powered by the latest Intel® Core™ mobile processors combine powerful performance and portability to keep employees in the flow, wherever they go.

Laptops co-engineered with Intel for mobile performance and powered by the latest Intel® Core™ processors are designed to be responsive, wake instantly3 and ready to go when you need it. With extended battery life on FHD (1080p) displays,3 laptops co-engineered with Intel for mobile performance and featuring the latest Intel® Core™ processors can go the distance – even with your everyday programs running.

Connection is not a problem either. Laptops co-engineered with Intel for mobile performance and powered by the latest Intel® Core™ processors let you stay connected wherever you are. Intel® Wi-Fi 6 (Gig+) delivers best-in-class wireless4 for fast and reliable connections, even on networks with lots of devices attached. And models featuring 4G LTE make sure you can stay online even when you’re away from the office. Additionally, the included Thunderbolt™ 3 port – the fastest USB-C available5– allows for lightning-fast, single-cable connections to displays, storage, accessories — and even power.

Make the Mobile-Friendly Choice

The right technology is crucial to a successful mobile strategy. Look for mobile devices whose hardware exceeds the software vendor’s recommended system requirements by at least 50%. Recommended system requirements generally reflect only the minimum necessary for the software to run. By selecting more powerful hardware, you’ll equip your business with mobile devices that not only perform efficiently today but can also support your business needs tomorrow.

From cloud-based collaboration software to up-to-date computer hardware, providing employees with technology designed for mobile work will help them be productive and efficient no matter where they are. Purchasing PCs with powerful capabilities for remote work can help increase both customer and employee satisfaction, helping your business gain a competitive edge in an increasingly mobile world.


Software and workloads used in performance tests may have been optimized for performance only on Intel® microprocessors.

Performance tests, such as SYSmark* and MobileMark, are measured using specific computer systems, components, software, operations, and functions. Any change to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating your contemplated purchases, including the performance of that product when combined with other products. For more complete information, visit www.intel.com/benchmarks.

Infos sur le produit et ses performances


Le sondage a été réalisé par Techaisle, une organisation mondiale d'études de marché et d'analystes du secteur des TI pour les PME, à la demande d'Intermedia. Au total, 270 petites et moyennes entreprises américaines, composées de responsables informatiques et commerciaux d'entreprises de 10 à 99 employés, ont répondu à l'enquête menée en novembre 2017. Les résultats proviennent d'un questionnaire en ligne de 21 minutes, et le quota d'échantillonnage a été fixé en fonction des catégories de taille des employés. Source : une nouvelle étude considère la fiabilité comme la première priorité d'achat de l'UCaaS parmi les PME.


Gartner a mené cette enquête en avril et mai 2017 parmi les 699 PME-PMI basées aux États-Unis, de plus de 10 employés et dont le revenu annuel est inférieur à 100 millions de dollars. L'enquête ne prend pas en compte les organisations à but non lucratif. Les participants éligibles à l'étude sont les responsables ou ceux ayant un pouvoir de décision concernant l'achat de technologies pour leur organisation. Source : « Gartner's Top Technology Trends for SMBs Survey » (Les tendances technologiques des PME-PMI d'après une étude Gartner), citée par Capterra.


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Wi-Fi 6 de pointe : les produits Intel® Wi-Fi 6 (Gig+) prennent en charge les canaux facultatifs de 160 MHz, ce qui permet d'obtenir les plus hautes vitesses théoriques possibles (2 402 Mbit/s) pour les produits Wi-Fi PC 2x2 802.11ax standard. Les solutions Intel® Wi-Fi 6 (Gig+) premium permettent d'obtenir des vitesses théoriques maximales 2 à 4 fois plus rapides par rapport aux solutions Wi-Fi PC 2x2 (1 201 Mbit/s) ou 1x1 (600 Mbit/s) 802.11ax standard, qui ne prennent en charge que les canaux obligatoires de 80 MHz.


Technologie Thunderbolt™ : par rapport aux autres technologies de connexion E/S de PC, notamment eSATA, USB et IEEE 1394 Firewire*. Les performances peuvent varier en fonction du matériel et des logiciels utilisés. Cette technologie nécessite un appareil compatible avec Thunderbolt™.