Supplier Quality
This Supplier Quality Portal is the home for Intel supplier quality applications and related information. Its purpose is to increase and improve quality-related communications with our suppliers.
Excellence, Partnership, Inclusion, and Continuous Improvement (EPIC) Program
The EPIC Program (Excellence, Partnership, Inclusion, and Continuous Improvement) is a process for improving overall performance of Intel's supply network. It is an organized, proven program for achieving extraordinary supplier and supply network performance. Suppliers who are engaged with the program continuously improve their products and services to Intel, quality, and business processes for sustained improvement over time.
QOS Health Assessment
The QOS HA application on supplier.intel.com enables registered suppliers to access and responds to Intel’s assessment of a supplier's quality systems against a pre-established set of scoring criteria to determine if systems exist, effectiveness of the systems, and which areas need attention.
Rapid Response
Rapid Response application on supplier.intel.com enables registered Fab Material suppliers to provide Intel notification, tracking & disposition capabilities to ensure timely approval of disposition decisions.
Statistical Process Control
The SPC application on supplier.intel.com provides registered suppliers a "one-stop shop" for SPC information. Documents for supplier review meetings are uploaded into the tool, as well as Key and Control parameters.
Electronic Product Data Management (ePDM)
The Product Data Management application on supplier.intel.com can be used by both registered suppliers and sub cons to access and sign-off SPEED specifications for Intel Part Numbers and procurement documents.
Visual Defect Catalog (VDC)
On-line reference and training tool for suppliers containing Materials (Substrate, IHS, Quartz, et al) Procurement Spec visual/mechanical defect pictures and sample photographs illustrating Intel's expectations and requirements.
Global Supply Chain Quality & Reliability (GSC Q&R) Supplier Training
GSC Q&R Training provides an environment that creates learning, growth, and innovation opportunities through the use of our Training and Development Quality curriculum. Built upon Intel’s Quality Operating System, our curriculum focuses on processes and tools utilized to set key expectations to proliferate a Quality Incidence Free (QIF) culture across our Supply Chain.
Registration Help
To use any of the secured applications, you will need to register and request access. Information on how to register for any of the Supplier Quality applications can be found here.
Production Support
For general Production Support, click here. To go directly to the support phone numbers (domestic or international), click here.