End-of-Interactive-Support (EOIS) Announcement for Intel® Optane™ Memory H10 and H20 with Solid State Storage
The products Intel® Optane™ Memory H10 with Solid State Storage and Intel® Optane™ Memory H20 with Solid State Storage reached their End of Interactive Support (EOIS) on January 17, 2024. After this date, Intel concludes providing interactive support, including technical support provided through web tickets, telephone, chat, community support forums, or email inquiries.
This notification is separate from Intel's warranties. The 5-year warranty terms from date of sale remain unchanged: Warranty for Intel® Optane™ SSDs and Intel® Optane™ Memory (Client).
For reference, these products reached their End of Life (EOL) on September 8, 2022: End-of-Life (EOL) Announcement: Intel® Optane™ Memory Products Not Supported on 12th/13th Generation Intel® Processors and Related Platforms.
Refer to the Product Discontinuance Notice for more information:
- Intel® Optane™ Memory H10 with Solid State Storage
- Intel® Optane™ Memory H20 with Solid State Storage
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| Customer Support Options for Discontinued Intel® Optane™ Solid-State Drives and Modules |
| Intel® Optane™ Business Update: What Does This Mean for Warranty and Support |